Shipping policy
Last Updated: 5/11/2026
At Kolvana, we are committed to providing an exceptional shopping experience, including clear and easy-to-understand shipping policies. We offer free shipping on all orders within the United States
Shipping Locations
This shipping policy applies to orders shipped within the United States
Delivery Times
Below are our estimated delivery timelines:
-
Order Cutoff Time:
9:00 PM(CST)
Orders placed after this time will be processed the next business day, which may add one extra day to the delivery estimate. -
Order Handling Time:
1-2 business days (Monday-Friday)
Once your order is processed, it will be shipped out via one of our trusted carriers. -
Transit Time:
6-7 business days (Monday–Friday) -
Estimated Delivery Time:
7-9 business days
Please note that delivery times are estimates and may vary due to factors outside our control.
Carrier Services
We partner with reliable shipping carriers to deliver orders within [Applicable Countries or Regions], including:
- UPS
-
FedEx
Shipping Costs
-
Free Shipping:
All orders within the United States qualify for free shipping with no minimum order requirement.
Delivery Issues
If you experience any delivery issues, including delays or lost packages, please contact our customer service team immediately. We are here to assist you and help ensure your order arrives safely.
Tracking Your Order
Once your order has shipped, you will receive an email confirmation containing your tracking number.
You can monitor your shipment on our Order Tracking Page:
[Order Tracking Page URL]
Changes to This Policy
We reserve the right to update this Shipping Policy at any time. Any changes will be reflected on this page with a revised Last Updated date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.
Questions?
Visit our FAQs page at [FAQ Page URL] or contact our customer support team for assistance.